Nicolas Escudier
Senior Salesforce Business Analyst @VISEO
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WORK HISTORY
Senior Salesforce Business Analyst @VISEO
Aix-en-Provence, FR
AI specialization - Project management, business analysis and solution architecture for AI projects and Proofs of Concepts for various clients with Einstein features and Agentforce- Designing and leading internal AI training sessions (Einstein, Agentforce, Prompting, Data Cloud & RAGs, security)• Business Analyst and Scrum Master for an international shipping company - Designed solutions for Service Cloud and Experience Cloud to enhance customer service and user experiences- Served a as Scrum Master for the Experience Cloud team to ensure smooth delivery and vision alignment- Provided UAT and NRT support for seamless project execution.
EDUCATION
Aix-Marseille University
CAPES (= PGCE) English as a Second Language, Secondary Education and Teaching
Aix-Marseille University
Bachelor of Arts - BA, English Language and Literature/Letters
University of Wolverhampton
Diploma of Higher Education, German and European Studies
SKILLS
ABOUT NICOLAS ESCUDIER
Senior Salesforce Business Analyst with 10+ years of combined CRM, data marketing, and IT…
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