Nicolas Brownlee

About Nicolas Brownlee

High performance and award winning business manager with a strong ability to oversee operational, administrative, sales and service functions. Results driven leader that values technology and personal relationships to establish performance thresholds that build win-win business and improve employee and customer satisfaction. Able to build inclusive teams that do more with available resources than others. Exceptionally adept in analyzing business needs, protecting existing client base and securing new business. Exceptionally adept in analyzing business needs, protecting existing client base and securing new business to consistently grow revenue and protect P&L expense costs. Trusted business partner who is equally adept at building ongoing relationships and protecting future sales. Executive strengths include:• Valuing, integrating and managing operational processes• Turning around failing situations • Solving client issues while protecting profitability• Hiring, training and leading teams that are dependable and high energy• Improving productivity and cutting costs• Managing to meet difficult goals and objectives• Providing direction and advise to eliminate business roadblocksEducation: BA, Hospitality & Tourism, Purdue University.Customer Service / Market Analysis / RFQ / RFP / RFI / SOP / Logistics / P&L Oversight / Cost Controls / Policies Commissions / Strategic Planning / Project Management / Optimization / Contracts / Negotiations / Technical Writing / Security / Partnerships / Budgets / Training / Multicultural / Safety / Analysis / Procedures / Supervision

Experience

1. Project Manager

   Joslin Construction

   Feb 2022 — Present · Houston, TX, US

Education

• Purdue University

  Bachelor of Science (B.S.), Hospitality and Tourism Management

  2002 — 2007

Skills

• Customer Service
• Customer Satisfaction
• Training
• Hotel Management
• Budgets
• Micros
• Microsoft Excel
• Time Management
• Hospitality Management
• Microsoft Word
• Hiring
• Property Management Systems
• Account Management
• Revenue Analysis
• Operations Management
• Logistics Management
• Rooms Division Management
• Banquets
• Hospitality Industry
• Hotels
• Guest Recovery
• Hospitality
• Leadership
• Inventory Management
• Front Office
• Team Building
• Management
• Rooms Division