Nicolas Zanni Morales
Assistant to the Manager @Tuffy Tire & Auto Service
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WORK HISTORY
Assistant to the Manager @Tuffy Tire & Auto Service
Columbus, OH, US
Managed 10+ daily repair orders, optimizing technician workflow and reducing customer wait times by 30%. Oversaw in inventory, ensuring proper stock levels and minimizing order delays. Assisted in training new technicians, improving onboarding efficiency and team performance. Handled customer interactions, leading to a 20% increase in positive reviews and repeat business. As a Certified Auto Technician, performed hundreds of diagnostics and repairs, ensuring high-quality workmanship and safety compliance.I played a key role in overseeing daily operations, improving workflow efficiency, and enhancing customer satisfaction. I managed scheduling, coordinated technician assignments, and handled inventory to ensure smooth shop operations.
EDUCATION
Franklin University
Bachelor's degree
Brigham Young University
Engineer's degree
LDS Business College
Associate's degree
LDS Business College
Certificate
SKILLS
ABOUT NICOLAS ZANNI MORALES
Entry-level Data Analyst with practical experience using Excel and SQL. Seeking roles…
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