Nicolas Urgin
Expert Fonctionnel @Orange Business
Paris, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Expert Fonctionnel @Orange Business
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Massy, FR
Formateur sur la partie ACD, Workforce Management (Cloud et Engage) et Gamification de Genesys CloudAccompagnement (Workshops)Fonction support fonctionnel
EDUCATION
2010 — 2012
Latvijas Universitate
Master of Business Administration (MBA), International Business
2007 — 2010
Université Paris-Est Créteil
Licence, Gestion d'entreprises PME PMI
2010 — 2012
Université Paris-Est Créteil
MASTER Degree GESTION DES RISQUES (risk management, Financial Management Services
N/A
Fitec
Formation Consultant Digital GENESYS Pure Engage
SKILLS
Marketing StrategySocial MediaInternational DevelopmentDéliverabilitéStratégie MarketingPublic RelationsAnglaisTop 6SEOIptvFrançaisCrmFrenchSapInternational RelationsRelations PubliquesCorporate CommunicationsCommunication MarketingStratégie CommercialeGestion De ProjetRéseaux SociauxPack OfficeManagementMarketing DigitalCommunication D'entrepriseDigital MarketingEnglishInternetDigital CommunicationCustomer ServiceFacilitatorsEconomicsProject ManagementMicrosoft OfficeRelations InternationalesService ClientMarketingBrainstorm Facilitation
ABOUT NICOLAS URGIN
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