Nicolas Pang

Presales Engineer @Goodays

Ville de Paris, FR

As a Solution Consultant at Goodays, I help prospects and clients turn their customer experience goals into real, actionable solutions — combining business insight, technology, and operational impact.I work closely with Sales, Product, and Customer teams to :Understand client challenges and CX maturity across industries (retail, services, healthcare…)Deliver compelling, tailored platform demos aligned with business goalsIdentify key use cases, performance metrics (NPS, CSAT, ROI), and impact driversCo-build strategic value proposals and support the sales cycle with strong storytellingLeverage AI as a driver for smarter customer understanding and intelligent actionContribute to market insights, sales enablement, and continuous product alignmentMy mission: to empower organizations to put customer voice and actionability at the center of their operations — with the power of Goodays\' intelligent, field-ready platform.

Université Toulouse Capitole

Master 2 (M2)