Nicolas Gripont
Manager, Software Development @Hootsuite
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WORK HISTORY
Manager, Software Development @Hootsuite
Montreal, QC, CA
Promoted to lead the Montreal AI team, overseeing 9 developers- Contribute to quarterly AI roadmap definition and lead sprint planning, while remaining hands-on with development- Designed the hiring process and recruited 4 new AI developers (Intermediate and Senior levels)- Lead initiatives to integrate agentic AI across Hootsuite, promoting AI adoption across the CTO -organization and product lines- Developed internal AI infrastructure, including LLM Proxy and Prompt Execution Service, enabling seamless access to large language models- Led the development of Smart Replies for Inbox and enhanced the Generative AI Agent, improving client self-service through social network integrations- Delivered Post Analysis and Insights features to enhance data-driven engagement- Lead the AI Guild, fostering collaboration across teams on AI feature development, knowledge sharing- Continue to drive innovation and operational excellence in applied AI initiatives.
EDUCATION
INSA Lyon - Institut National des Sciences Appliquées de Lyon
Bachelor of Engineering - BE, Computer Science
IUT de Clermont-Ferrand
DUT informatique , Informatique
Polytechnique Montréal
Master of Engineering - MEng, Computer and software engineering
SKILLS
ABOUT NICOLAS GRIPONT
Results-driven software development manager with over six years of experience at Heyday by Hootsuite, leading high-performing AI and backend teams focused on conversational AI and large-scale backend systems. Played a key role in the success of heyday.ai, a startup acquired by Hootsuite for $60 million in 2021. Skilled in building and mentoring teams, defining technical roadmaps, and driving innovation in applied AI solutions. Experienced in designing scalable backend architectures and delivering production-ready AI features using the AWS cloud stack. Passionate about fostering collaboration across teams and leveraging AI to create impactful, data-driven user experiences.
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