Nicolas Escoyez

Supervisor Retail Collections France @Mercedes-Benz Bank AG

Berlin, DE

Ensure proper steering of the team regarding staff planning, holidays, shifting and working hours-Control and monitoring of the operational business-Portfolio analysis-Support the Team reaching its goals-Taking ownership of open cases. Processing them in a timely manner, ensuring rhetorical company’s best interest-Closely work with SSC PuKs & Experts regarding training needs for team members and respectively communication-Cooperation with the local market-Support the digitalization of the current IT landscapes-Provision of pro-active proposals on how to handle best the portfolio-Good Audit results-Ensuring clear communication & alignment with colleagues in daily operations

EFAP - École des nouveaux métiers de la communication

MBA , Communication & Strategic Marketing - Full English

Université Bordeaux Montaigne

Licence, Langues étrangères appliquées Anglais/Espagnol

CESINE Centro Universitario

Certificate in International Business , (Business Management Specialization)