Nicolas Chaix
Service Manager Europe & Africa @Haulotte
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WORK HISTORY
Service Manager Europe & Africa @Haulotte
Lorette, FR
Management of all Service and after-sales activities in Europe & AfricaOverseeing operations across 9 subsidiaries, including spare parts sales, IoT Services, contracts, technical interventions, and a contact center.Tracking and coordinating manufacturer recall campaigns.Managing cross-functional projects.Management de projets transverses.
EDUCATION
IUT 2
DUT
IAE Grenoble
Master 2 Ingénierie Marketing
IUT GEA
Bac +2
European Advertising Certificate
Master 2
SKILLS
ABOUT NICOLAS CHAIX
I currently work as the Europe and Africa Manager for Service activities. I oversee all activities including spare parts sales, service contracts & IoT, warranty activities, team training, as well as repair & refurbishment offerings. I manage the performance of all our after-sales activities.Previously, I was an Industrial Project Manager (developing new lifts & deploying a telematics solution worldwide) for Haulotte. Starting from product development (ensuring QCDF objectives), through setting up its ecosystem and organization for a global industrial group.I possess a broad range of skills in industrial & digital project management, team management, and service strategy.
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