Nicolas Nick Brunner

About Nicolas Nick Brunner

Over the past twenty years, I’ve consistently exceeded quota and delivered on my objectives. Along the way, I’ve improved every team I’ve joined through process redesign, innovation and automation. I bring this innovation mindset to my teams, challenging how things are done and finding smarter, faster, better ways forward.If I commit to a project or a sale, it will get done. I pull in the right experts, align leadership by selling the vision, and if the team hits a gap, I’ll reach across the organization to get help or learn whatever skills are needed to close it—whether that means coding, mastering a new application, or diving deep into a technical domain.I’m a dedicated learner in both technology and business. I use gym time and one evening a week to sharpen my programming skills, expand my AI expertise, and deepen my IT security knowledge. On long drives or before bed, I’m reading or listening to leadership and sales books. This steady learning fuels my ability to bring fresh thinking, transformation concepts, and cross-disciplinary insight into every corner of the business.The result? The teams and organizations I work with don’t just meet goals—they consistently over-perform, leading to revenue growth, efficiency, and innovation.Always happy to connect and trade ideas on solving complex business challenges, building high-performing teams, or leveraging emerging tech to create competitive advantage.

Experience

1. Director, Technical Pre-sales and Implementation

   Xerox

   Sep 2025 — Present

   Driving strategic growth across North America by enabling multiple teams of customer‑facing technical experts across all GTM motions. I focus our Professional Services resources on high‑value engagements and seamless integration of Xerox solutions into customer systems and workflows—shortening time‑to‑value and strengthening relationships.Key initiatives• Align processes, incentives, and teams to measurable outcomes tied to strategic goals.• Remove friction and strengthen sales–operations partnership to accelerate deals and delivery.• Simplify the customer experience to increase value and deepen long‑term relationships.

Education

• Michigan State University

  Bachelors, Economics

  2000 — 2004

Skills

• Bpo
• Customer Relationship Management (Crm)
• Saas
• Imaging
• Process Improvement
• International Sales
• Integration
• Document Management
• Enterprise Software
• Enterprise Architecture
• IT Operations
• Cross-Functional Team Leadership
• Crm
• Itil
• Outsourcing
• Business Intelligence
• Technical Architecture
• Business Process Improvement
• Sales Process
• Management
• Salesforce.com
• Professional Services
• Virtualization
• Solution Design
• Project Management
• Technical Leadership
• IT Solutions
• Solution Selling
• Account Management
• Strategic Planning
• Software as a Service (Saas)
• Solution Architecture