Nicolas Beranger
Wfo Practice Manager @Activeo
Montreuil, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 1997 — Present
Wfo Practice Manager @Activeo
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Issy-les-Moulineaux, FR
SKILLS
Cisco IcmIvrCloud ComputingDistribution Automatique Des AppelsCisco TechnologiesGestion D'équipeGestion Équipe De TravailAvant-VenteCommunications UnifiéesCtiManagementWorkforce ManagementQuality MonitoringCallcenterGestion De ProjetCisco Call ManagerCouplage Téléphonie-InformatiqueServeur Vocal InteractifTélécommunicationsVente De SolutionsCentre D'appelTéléphonieCall RecordingMicrosoft ServersWfmVoipIntégrationSpeech AnalyticsVerintAcdCentres D'appel
ABOUT NICOLAS BERANGER
Verint solutions (WFO): REC/QM Advanced Support Engineer, WFM Advanced Support EngineerCisco solutions integration UCCX,UCCE
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