Nicolas Akentjew Faure

North America & Caribbean Airports Director @LATAM Airlines

Miami, US

Responsible for leading 8 airports where LATAM Airlines operates (Miami, New York, Los Angeles, Orlando, Boston, Mexico City, Cancun, Punta Cana and San Jose de Costa Rica)- Directed a team of 250+ team members with 60+ legs per day- Successfully developed new structure of supervision for LATAM\'s Airport during pandemic with developing opportunities for supervisors and maintaining efficiency goals- Reduced to half Baggage Claim KPIs and over complied LATAM\'s goal by more than 100% creating new processes and simpler processes- Succeeded with the best OTP among LATAM\'s International Airport Unit network for three consecutive years- Managed a mixed operation with Direct Personnel, Staffing and Third-party figures- Maintained LATAM\'s operation during COVID-19 Pandemic and collaborated in re-creating the concept of flying passenger aircraft with cargo in Passenger Terminals- Developed Miami, Mexico City, New York and Los Angeles as mini-hubs for Passenger Aircraft with Cargo operations- Helped raising LATAM\'s Organizational Health Index in the US- Responsible for changing from Terminal 1 to Terminal 2 in Mexico City with the purpose of having less Connecting Time and better Connection conditions with Aeromexico and Delta Airlines- Specialist in Wide Body and Narrow Body operations (B767, B787, A320, A350)- Experienced working with Over-the-wing and Below-the-wing Handling.

Universidad Técnica Federico Santa María

Ingeniero en Aviación Comercial, Ingeniería, Comercio, Economía, Aviación