Nicola Cohen

Global Change & Adoption Lead, Ai Transformation @KPMG

London, GB
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WORK HISTORY

Jul 2024 — Present

Global Change & Adoption Lead, Ai Transformation @KPMG

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London, GB

Leading a team of nine, to design and implement a global strategy and plan to build Gen and Agentic AI capability across KPMG. The work focuses on five pillars: application of change and adoption methodology, communication and engagement, learning and community building.

EDUCATION

1997 — 1999

Post graduate diploma in marketing

Chartered Institute of Marketing

2015 — 2016

Hult Ashridge Executive Education

Coaching for organisation consultants

2012 — 2013

MSc Organisational Behaviour

London School of Economics and Political Science

2003 — 2004

Post graduate diploma in internal communications

Kingston University

1988 — 1991

BA (Hons) Business Administration & Management and English Studies

2:1, Oxford Brookes University

2018 — 2018

APMG International

Practitioner, Agile project management

SKILLS

Internal CommunicationsStrategic CommunicationsStakeholder ManagementStakeholder EngagementEmployee EngagementChange CommunicationMergersCampaign ManagementCommunications StrategyLeadership CommunicationBudget ManagementOffshoringChange Management

ABOUT NICOLA COHEN

I am a strategic and innovative change leader and practitioner with a strong background working for leading national, FTSE 100, and global companies across a variety of industries. These include Shell, BUPA, British Telecom, UBS, Anglo American and, KPMG. With expertise across a range of disciplines, I have developed a reputation for delivering large scale change across the spectrum, from technology programs through to broader transformational change. I am also known for my ability to design and deliver change seamlessly across different countries and cultures.Adept at relationship management, I work comfortably with both internal and external stakeholders at all levels. I am a strong communicator with a reputation for consistently delivering pragmatic and commercial outcomes. With high learning agility, I have demonstrated ability to move between industries and companies, adapting at pace.Here are a few highlights:At KPMG International, I lead the change and adoption activities for a global transformation programme designed to facilitate more than employees exploiting the benefits of Gen and Agentic AI.At Anglo American, where I established the Centre of Excellence (CoE) for change management, to support 100k people across 12 countries. I led individual pillars of work to engender enterprise-wide change management capability. This included gathering customer insights, rolling out a new change management framework, building a change management learning journey, and integrating change management with key processes and systems. At UBS, where I implemented a HR behavioural change programme using agile methodology. This was focused on lifting digital capability across the enterprise, piloting a suite of digital tools for ~500 HR employees - this programme was later rolled out to all 100k UBS employees.At British Telecom, where I was a key contributor to an ambitious HR transformation programme, with the objective of building a HR function to drive BT’s health and performance. Leading a team of six, I developed a change and communication strategy and plan and implemented the programme across individual workstreams.At Shell, where, as Internal Communication Lead at Shell International Petroleum Ltd, I led the communication stream for the rollout of a new operating model and organisation design, and a global SAP program.

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Nicola Cohen — Global Change & Adoption Lead, Ai Transformation at KPMG in London, GB | Unifers