Nicola Venton
Senior Director @Tenerity
Portsmouth, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2017 — Present
Senior Director @Tenerity
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Hampshire, GB
EDUCATION
1992 — 1994
Portsmouth College
A Levels, Sociology
2012 — 2013
The University of Manchester
Diploma In Compliance, ICA Diploma in Compliance
SKILLS
StrategyEmployee EngagementData AnalysisContact CentersCustomer ExperienceTelemarketingAccount ManagementService DeliveryChange ManagementCross-Functional Team LeadershipVendor ManagementData Protection ActOutsourcingInterviewsHuman ResourcesLegal ComplianceInformation ManagementBudgetingSalesStakeholder ManagementTeam LeadershipCall CentersCustomer RetentionCustomer ServiceRecruitingComplaints ManagementClaims ManagementOperations ManagementTraining ManagementManagementTeam BuildingOfcomTeam ManagementCustomer SatisfactionTrainingCall Center DevelopmentPersonal DevelopmentQuality AssuranceCustomer EngagementContact Center Management
ABOUT NICOLA VENTON
An accomplished senior leader with accountability across UK and EU markets, managing…
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