Nicola Thorne
Head of Business Operations & Transformation, Commercial @JLR
Birmingham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2021 — Present
Head of Business Operations & Transformation, Commercial @JLR
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GB
EDUCATION
2003 — 2019
Chartered Institute of Legal Executives
Law
2020 — 2022
Coventry University
LEGAL PROFESSIONS AND STUDIES
SKILLS
Customer SatisfactionAutomotiveProcess ImprovementTeam BuildingCustomer ServiceCustomer ExperienceBusiness StrategyCoachingDealer ManagementChange ManagementCustomer RetentionOperations ManagementContinuous ImprovementAutomotive AftermarketTeam LeadershipAutomobileCrmLeadershipProfitVehicles
ABOUT NICOLA THORNE
With over 10 years of experience in the automotive industry, I am the Head of Business…
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