Nicola Shackman-Ryden
Senior Manager, Client Services @Fortune
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WORK HISTORY
Senior Manager, Client Services @Fortune
New York, NY, US
Lead end-to-end client and sponsorship management for flagship Fortune conferences, including Most Powerful Women International (Riyadh), Most Powerful Women (Washington, D.C.), Brainstorm Tech (Park City), the Fortune Global Forum (Riyadh), and local intimate executive dinners with high-powered speakers and sponsor leaders, all delivered with white glove service. Serve as primary liaison for global, U.S-based, and Gulf-region partners (including Saudi Arabia), collaborating with sales, programming, production, and marketing to deliver contracted benefits and maximize partner ROI. Ensure flawless execution of live and virtual sponsorship deliverables from post-sale through event wrap-up, cultivating multi-year relationships with Fortune 500 brands and strategic partners. Strategically design and tailor client activations to align with partner objectives and key messages, driving engagement, brand visibility, and satisfaction across high-profile programs. Own the full client experience lifecycle, including executive registration and briefing, onsite white glove support, deliverables coordination, VIP hospitality, and post-event debriefs and reporting. Proactively manage stakeholder communication through structured updates, timelines, and issue resolution, consistently exceeding expectations for senior client and sales stakeholders. Analyze post-event performance and feedback to surface upsell, cross-sell, and renewal opportunities, partnering with sales to grow revenue and expand program scope. Demonstrate deep expertise in client relationship management, event strategy, and customer success within global conferences and media, delivering high-impact outcomes for top-tier sponsors and partners.
EDUCATION
Dickinson College
Bachelor of Arts - BA, English Language and Literature, General, Creative Writing
SKILLS
ABOUT NICOLA SHACKMAN-RYDEN
Senior client services leader specializing in partnership marketing, global conferences, and brand activations that connect Fortune 500 partners with high-impact cultural moments. Experienced in leading complex entertainment-driven programs for marquee events like Macy’s Thanksgiving Day Parade and 4th of July Fireworks, managing end-to-end client relationships and multi-channel activations that deliver measurable value. Bringing a background in English and liberal arts, with strong communication and storytelling skills, to sponsorship strategy, experiential production, and integrated digital marketing. Known as a creative, collaborative problem-solver who thrives under pressure and turns ambitious ideas into on-the-ground reality.
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