Nicola Keys

WORK HISTORY

ABOUT NICOLA KEYS

I’m a commercially driven Account Manager with a strong track record of building trusted client relationships, retaining business and growing account value through proactive service and solution-based selling.I work closely with customers to understand their operational challenges and deliver cost-effective, reliable solutions that genuinely improve their experience. I’m known for being responsive, organised and easy to work with — making it simple for clients to do business with me.My background includes managing multiple B2B accounts, handling service issues, identifying upsell opportunities and working cross-functionally to ensure high levels of customer satisfaction and retention.I’m motivated by building long-term partnerships, hitting targets and adding real value to the customers and businesses I support.