Nicola Collett

Head of Experience @Haven

GB

As Head of Experience, I will be leading the large Experience Team at Kent Coast, driving innovation and excellence to ensure that every Guest, Owner and Team Member on the park has a great time with memories that last a lifetime.In this role, I will be at the helm of the people centric Experience team, leading with clear direction and plenty of motivation. I am looking to inspire my team to hit their goals and keep up high standards by showing them how it’s done! Being hands-on with performance, offering feedback to help my team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. I will be the driving force behind fantastic guest, owner & team experiences. As an advocate for change, I will be continuously improving how we support, interact and solve any issues that pop up.