Nicola Brennan
Contact Centre Manager @Practice Plus Group
South Shields, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2024 — Present
Contact Centre Manager @Practice Plus Group
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Stockton-On-Tees, GB
EDUCATION
2005 — 2010
University of Sunderland
Primary Education (BA Hons), Primary Education
2003 — 2005
South Tyneside College
A Levels, A Levels
1998 — 2003
King George V School
GCSEs/GNVQs, GCSEs/GNVQs
N/A
Arden University
Executive MBA, Senior Leader (Health and Care)
SKILLS
CoachingHealthcareCall CentersOrganizational DevelopmentTime ManagementLeadershipTeam ManagementTraining DeliveryEmployee EngagementOperations ManagementRecruitingPerformance ManagementEmployee TrainingProject ManagementProcess ImprovementManagementTeam BuildingCustomer ServiceInterviewsProject PlanningChange ManagementTeam LeadershipEmployee RelationsInterviewingProgram ManagementTrainingHealthcare ManagementPerformance Appraisal
ABOUT NICOLA BRENNAN
Providing strategic management of NHS GP OOH & Integrated Urgent Care services on a…
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