Nicola B.
Fleet Support @Hw Moon Toyota
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WORK HISTORY
Fleet Support @Hw Moon Toyota
Wigan, GB
As the Fleet Support Specialist at HW Moon Toyota, I assist the dealership’s business-to-business operations, delivering tailored vehicle and fleet solutions for any businesses, sole traders, and corporate entity\'s. My role bridges the gap between Toyota’s award-winning vehicles and the vehicle needs for new and existing customers, ensuring every business partner receives outstanding service, value, and long-term support. Key Responsibilities:* Develop and nurture relationships with local businesses, leasing companies, and fleet buyers* Provide expert advice on Toyota’s commercial line up, including hybrid and electric solutions* Manage business vehicle sales process, from order to handover and aftercare* Tailor fleet packages to suit diverse operational and financial requirements* Stay up to date on market trends, funding options, and evolving mobility needs* Coordinate with internal and external partners for a seamless delivery Why HW Moon Toyota?We’re a proud, family-run dealership with over 60 years of service in Wigan and a trusted Toyota partner since 1975. Our reputation is built on expert knowledge, a personal approach, and a genuine commitment to customer care. In my role, I uphold these values every day, working with integrity, building trust, and helping businesses grow with confidence.
ABOUT NICOLA B.
As the dedicated fleet support specialist at HW Moon Toyota, I handle various business-to-business processes, within the department we specialise in vehicle and fleet solutions designed to meet the needs of businesses ranging from sole traders to large corporations.With experience over various roles within the motor trade, from administration and accounts to fleet sales, my understanding of the industry ensures a seamless and positive customer journey. This ensures that every customer order and delivery receives exceptional care and attention to detail throughout the entire process, from the initial point of sale right through to delivery and beyond, resulting in lasting relationships and customer satisfaction.
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