Nico Hardaway
Passionate Community Engagement and Public Service Leader Driving Positive Change in the City of Memphis
- Role
- Director of Operations at Capstone Education Group
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Nico Hardaway
Results-driven, Operations Manager with 7 of experience in leading teams, optimizing operational efficiency, strategic planning, and facilitation. Strong industry focus in Education Administration, Recruitment and Community Engagement. Seeking new opportunities outside of the education sector. Proven expertise in managing facilities, budgets, and teams. Adept at strategic planning, process improvement, and resource allocation. Eager to apply my skills in operations management, budget oversight, and team leadership. Embraces metrics and data-driven strategies to work toward practical goals setting.Let\'s connect and explore opportunities where I can leverage my skills and experiences to drive success in new and exciting ventures!#OperationsManagement #StrategicPlanning #CommunityEngagement
Experience
Director of Operations
Dec 2025 — Present
Serve as a key member of the School Leadership Team, partnering with leaders and the COO.• Lead operational planning that improves staff effectiveness, school culture, and student outcomes, and serve as operational backup to the Principal and Assistant Principal as needed.• Oversee daily campus systems including arrival and breakfast, tardy procedures, transitions, lunch, and dismissal to ensure safe, efficient, and consistent execution.• Conduct daily walkthroughs of shared spaces to monitor culture, systems, and facility readiness, and provide actionable feedback to staff and school leaders.• Supervise front office and support staff, including the Office Manager, Office Assistant, Receptionist, Nurse, Substitute Teachers, Teacher Assistants, interns, and community partners.• Manage school facilities and operations, including basic troubleshooting, coordinating maintenance repairs, construction projects, and maintaining documentation of services.• Oversee contracted services such as custodial, food service, and building maintenance to ensure cleanliness, safety, and alignment with organizational standards.• Coordinate school events, building use, and campus re-sets during breaks to maintain a high-quality learning environment.• Serve as the Building Test Coordinator by developing and executing the schoolwide testing plan in compliance with district and state requirements.• Manage school supplies and equipment by maintaining vendor accounts, placing weekly orders, organizing supply areas, and coordinating equipment repairs.• Coordinate tutoring programs, volunteers, and community partners to support student learning.• Lead facility transitions and renovation projects by coordinating moves, developing timelines and communication plans with the COO, and conducting inspections, • Plan and oversee all safety procedures, drills, and emergency management checks, including monthly and annual drills and field trip operational procedures.
Education
Christian Brothers University
Bachelor of Science (BS)
2009 — 2013
The University of Memphis
Master of Science (MS)
2013 — 2015
Skills
- Customer Service
- Event Planning
- Sports Management
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