Miles
Senior Operations Director, Service Desk @CGI
Bridgend, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2024 — Present
Senior Operations Director, Service Desk @CGI
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Bridgend, GB
EDUCATION
1995 — 1998
Swansea University
Bachelor of Science - BS
1988 — 1995
Ogmore Comprehensive School
Various
SKILLS
Stakeholder ManagementSlaService ImprovementInfrastructureIT Service ManagementChange ManagementItil Expert (Certified)Problem ManagementService DeliveryItilSecurityRoot Cause AnalysisService ManagementIncident Management
ABOUT MILES
IT Service Management professional with 25+ years in the industry. Passionate about…
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