Metz
Director of Creative Services @ZAGG, Inc.
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WORK HISTORY
Director of Creative Services @ZAGG, Inc.
Salt Lake City, UT, US
Scope & Mission: Lead a 24 person studio (PMs, print/digital/3D designers, photographers, videographers, contractors). Stabilized a team with ~2 years of limited management; rebuilt processes, culture, and predictability.Impact: Doubled digital output; stabilized print/3D timelines via capacity planning, training, and staffing clarity; refreshed intake to reuse baseline assets vs. triggering new shoots; reinstated trackable product inventory; improved throughput within tight studio constraints.Systems:Optimized workflows across Smartsheet, SharePoint, Brandfolder.Launches: Samsung S25/S26, iPhone 17 + weekly promos (quality + speed across channels).
EDUCATION
University of Utah
Bachelors, Marketing
University of Utah - David Eccles School of Business
Marketing, Marketing, International Business, German
University of Utah
BA, Marketing German
Westminster University
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
ABOUT METZ
I’m a Creative Ops leader who loves bringing order to creative teams — the same way I approach my other passions: strong coffee, good music, and boating days that reset the soul. At ZAGG, I inherited a studio that needed direction and rebuilt it into a high-performing, aligned team that doubled digital output. Before that, I led experience delivery for Cisco.com, cutting costs by 70% and launching 59 global sites. When I’m not optimizing workflows, I’m probably traveling somewhere new, listening to Dinah Washington, or laughing at cat memes. I bring structure, empathy, and a little personality to every team I leadSpecialties: PMO creation • Program governance • Creative ops • Workflow automation • Web & localization at scale • Cross‑functional leadership • Vendor/partner orchestration • KPI dashboards • Intake & prioritization • Tooling (Smartsheet, SharePoint, Brandfolder, Trello, Box, Air).
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