Nick Zarlenga
Director of Operations @Professionalroofers.Com
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WORK HISTORY
Director of Operations @Professionalroofers.Com
Toronto, ON, CA
Lead operational strategy and systems improvement programs to support organizational growth, scalability, and service quality• Provide strategic and operational advice directly to ownership on business planning, revenue forecasting, market expansion, and organizational development• Develop and implement SOPs, performance metrics, dashboards, and CRM optimization initiatives to improve accountability, sales tracking, and operational efficiency• Assisted ownership in developing employee compensation and incentive structures while leading the integration of Microsoft 365 Business software into a unified CRM, and telecommunications infrastructure• Identify and negotiate strategic partnerships, prepare performance and business development reports, and liaise with external legal counsel on intellectual property protection and compliance-related matters
EDUCATION
Real Estate Business Institute
Seller Representative Specialist, Real Estate
Ontario Real Estate Association
Broker, Real Estate
National Association of Realtors
Accredited Buyer's Representative, Real Estate
Real Estate Business Institute
Real Estate Negotiation Expert, Real Estate
York University
Bachelor of Commerce - BCom (Honours), Finance
ABOUT NICK ZARLENGA
Corporate operations and business leader with 10+ years of experience driving strategy, growth, and execution across real estate, sales, and entrepreneurial ventures. Experienced in leading operational improvements, business development initiatives, financial analysis, transaction management, and organizational planning within both corporate and owner-led environments. Recognized for combining commercial acumen, analytical strength, and hands-on leadership to improve performance, support expansion, and deliver results.Nick Zarlenga holds a Bachelor of Commerce with Honours in Finance and a Bachelor of Administrative Studies with Honours from York University, and is a licensed Real Estate Broker with the Toronto Regional Real Estate Board.
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