Nicky Perkins

WORK HISTORY

SKILLS

ABOUT NICKY PERKINS

With over two decades of proven experience, I am driven by a passion for optimising operational efficiency within the workflow process. At the very core of any successful business lies its operations, and my expertise lies in harmonising people, processes, and technology to ensure a seamless and productive operation. Key Skills:Operational & Workflow: Management Leading the formulation, communication, and execution of impactful operational improvement strategiesReporting: Establishing essential key performance indicators, ensuring seamless data capture and availability.Client Management: Collaborating closely with account teams to deliver and enhance agreed-upon services.System Implementation: Defining requirements and overseeing the configuration process. Developing and executing communication and training plans.Leadership & Management: Ensuring well-defined plans, offering guidance to teams, and providing direction for successful implementation.Resource Management: Implementing a robust and efficient process/system to allocate skills effectively to projects. Communication: Ensuring continuous and effective communication across all levels.Strategic: Proficient in developing, presenting, and bringing ideas to fruition.Compliance: Establishing and maintaining procedures compliant with ISO9001 standardsInnovative: Thinking creatively to align strategies with business goals.Results: Focused Maintaining a steadfast focus on delivering against objectives.Characteristics:> Strong interpersonal and communication skills.> Collaborative team player> Excellent organisational skills.> Poised under pressure.> Approachable and empathetic. My objective is straightforward: to cultivate an optimal work environment that empowers best-in-class talent to thrive and produce their finest work. This environment encompasses people, processes, and technology.