Nicky Grewal
Senior Support Consultant @Quorum Software
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WORK HISTORY
Senior Support Consultant @Quorum Software
Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within customer success timelines• Create SQL scripts to identify accounting errors• Participate in the configuration, enhancement, and testing phases associated with software changes• Implement and support master data management solutions• Utilize technical skills including knowledge in software technologies like.Net, Java, PL/SQL, Perl or Shell to investigate an array of software issues
EDUCATION
Southern Alberta Institute of Technology (SAIT)
Certificate, Business Intelligence - Data Analysis and Reporting
University of Calgary
Bachelor's degree, Natural Sciences
ABOUT NICKY GREWAL
I am dedicated to driving excellence in delivering innovative solutions and streamlining internal processes. I excel in leveraging my analytical prowess, using SQL, Excel, and Power BI to transform complex data into actionable insights.My career has equipped me with a versatile skill set, allowing me to navigate the entire project lifecycle. I excel in:• Facilitating in-depth conversations to accurately capture client requirements.• Identifying the most suitable platforms and devising strategic plans.• Executing technical work with precision and attention to detail.• One of my core strengths lies in my agility. I thrive in dynamic, agile environments and have become proficient in software development processes.I am passionate about continuously honing my skills and staying at the forefront of industry trends. Let\'s connect and explore how we can collaborate to drive innovation and efficiency in the business world
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