Nick Tuyau
Senior Manager, Global Customer Service at StubHub
- Role
- Senior Manager, Customer Service Enablement at StubHub
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Nick Tuyau
Energetic and business-savvy Program Management professional experienced in the e-commerce, live events, financial services and health insurance industries. Organized and driven combined with excellent communication skills, I have a proven ability of successfully executing change through leading process improvement, revenue generating and cost out initiatives.
Experience
Senior Manager, Customer Service Enablement
Dec 2024 — Present · Atlanta, GA, US
Responsible for Global Training, Quality Assurance and Business Operations within Customer Service Operations
Education
Victoria University
Bachelor’s Degree, Business Management – Operations & Services
2001 — 2004
Skills
- Process Improvement
- Leadership
- Stakeholder Management
- Project Management
- Operations Management
- Management
- Call Centers
- Employee Engagement
- Sharepoint
- Training
- Call Center
- Coaching
- Customer Experience
- Change Management
- People Management
- Business Process Improvement
- Finance
- Project Planning
- Credit
- Collections
- Business Analysis
- Microsoft Office
- Microsoft Excel
- Microsoft Powerpoint
- Customer Service
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