Nick Simard
Sr Pro Product Specialist, Conduit @ServiceTitan
Signup · Get unlimited contacts
WORK HISTORY
Sr Pro Product Specialist, Conduit @ServiceTitan
Langley, BC, CA
I onboard and train new customers, manage a portfolio of residential and commercial service companies, and support both revenue and customer success through structured timeline management, coordinated launches, and comprehensive enablement. The work happens in a fast-moving, startup-style environment and focuses on helping customers successfully implement and adopt new technology.
EDUCATION
Buildspace
S4 (Gaudmire), Builder | Nights and Weekends
Saint Mary's University
Bachelor of Arts (B.A.), English
CompuCollege School of Business
Diploma, Business and Computer Applications
SKILLS
ABOUT NICK SIMARD
I’m Nick — a customer advocate and product-minded communicator who loves making complicated things feel simple.For more than a decade in SaaS (Zapier, Browse AI), I’ve helped people reach those “aha!” moments that turn tools into habits. At Zapier, that meant showing millions how automation could save them hours. At Browse AI, it’s been translating “web scraping with robots” into something clear, useful, and even a little fun.My work sits where product insight meets customer need. I collaborate with teams across support, product, and marketing to close feedback loops, improve onboarding, and make launches smoother. I translate complexity into clarity so users understand not just how something works — but why it matters.I care more about people than features. I stay curious about what they’re really trying to do. I communicate with honesty (and a touch of humour) and love working across functions to make products feel more human.Outside of work, I’m a midlife maker: experimenting with writing, video, and projects that spark creativity. Always learning, always making.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.