Nick Sartore
Senior Launch Manager @Spare
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WORK HISTORY
Senior Launch Manager @Spare
Vancouver, BC, CA
I lead onboarding and implementation projects for Spare partners across North America, ensuring successful service launches that drive long-term customer success and better mobility outcomes.I drive impact through: Launching new transit and mobility services by managing end-to-end onboarding and implementation projects Executing accurate data migrations and configuring products to align with partner goals and workflows Delivering tailored training and change management programs to accelerate adoption and user confidence🤝 Partnering with cross-functional teams to meet pre-sale commitments and advocating for partner needs Building lasting partner relationships and representing their voice to Product for continuous improvementThrough this work, I help transit agencies and mobility providers expand access, improve efficiency, and deliver better transportation experiences for the communities they serve.
EDUCATION
Capilano University
Diploma, Arts & Entertainment Management
British Columbia Institute of Technology
Advanced Diploma, Sustainable Business Leadership, With Distinction
British Columbia Institute of Technology
Bachelor of Business Administration – BBA, With Distinction
Simon Fraser University
Communication and Media Studies
SKILLS
ABOUT NICK SARTORE
I’m a Senior Launch Manager at Spare, where I lead complex transit implementations across North America - turning strategy into execution with precision, clarity, and care. With 13+ years in customer success and 4 years in leadership, I bring a unique blend of hands-on execution and strategic thinking to every project. I thrive in roles where I can own outcomes end-to-end: aligning stakeholders, managing timelines, and ensuring every launch is not just delivered - but delivered right. What sets me apart is my ability to bring order to complexity. I’m detail-driven without losing sight of the big picture, and I build trust by being dependable, thorough, and calm under pressure. Whether I’m training a new partner, collaborating across teams, or navigating shifting priorities, I lead with logic, empathy, and follow-through. What I’m known for: Owning projects from kickoff to go-live 🤝 Building strong customer relationships through trust and clarity Driving cross-functional alignment and accountability Managing change with structure and care I’m energized by work that’s meaningful, well-scoped, and built on collaboration - and I’m always looking for ways to improve the process while keeping people at the centre.
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