Nick Martinelli
System Administrator and Technical Writer
- Role
- System Administrator and Technical Writer at Elements Connect
- Location
- Belleville, NJ, US
- LinkedIn followers
- 500 followers
About Nick Martinelli
System Administrator with over six years of experience supporting Windows, Mac, and…
Experience
System Administrator and Technical Writer
Feb 2024 — Present · Mahwah, NJ, US
Successfully migrated accounts and cloud storage from Google Workspace to Microsoft Exchange. Technical Writer in charge of quick start guides, how-tos, SOPs, instructional videos, etc. Designed and managed the Zendesk ticketing system, including the end-user knowledge base. Upgraded and runs the A/V system in the conference hall, seating 192people for 12 events. Deliver executive-level support on issues ranging from password resets to phishing attempts.
Education
Rutgers University - Camden
BFA
Skills
- After Effects
- Maya
- Photoshop
- Camera Tracking
- Lighting
- Ice
- Xsi
- Problem Solving
- Particle Effects
- Nuke
- Rigging
- 3d
- Animation
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