Nickki Johns
Head of Digital & Customer @Vale of Glamorgan Council
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WORK HISTORY
Head of Digital & Customer @Vale of Glamorgan Council
Barry, GB
With an amazing Digital leadership team, together we look after IT, Customer Relations and Business Improvement.
ABOUT NICKKI JOHNS
PLEASE DON\'T GUESS MY EMAIL ADDRESS AT WORK - My poor colleague with the same name fields 100\'s of my emails! If you guess, it will be wrong Over 20 years experience in delivering digital solutions and marketing across a range of sectors in the UK. From Retail, B2B through to Financial Services. From Dyson, Oak Furniture Land, Principality Building Society through to Admiral, I obsess over customer experience whilst delivering commercial results. Equally comfortable with right brain thinking - creative, problem solving and out of the box - as I am left brain thinking - deep in the numbers and analytical to the core. As well as a series of roles as Head of Marketing/Digital, I\'ve also had significant involvement in Customer Experience design, UX/UI, Digital Transformation, Customer Support and ran a highly successful business for a number of years with a multi million pound turnover.
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