Nicki Wynne Leonard
Talent Acquisition Manager @Jollyes Pets
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WORK HISTORY
Talent Acquisition Manager @Jollyes Pets
Field, GB
Established the TA function in a growing business where there previously wasn\'t a dedicated TA service- ATS implementation, hiring manager training with creation of \'how to\' video guides and word docs- Creation of a new careers site with internal and external pages bespoke to the audience- New onboarding site for new starters, helping them embark on their new Jollyes journey with ease- Full hiring manager guidance on \'what is TA\'/ good candidate experience / legalities / systems / process- Interview documentation created, aligned with our values to establish a consistent process- Creation of our employer brand / EVP for ongoing evolution and growth, including working with community networks and partnerships to include people from different backgrounds and age ranges- Signing the Armed Forces Covenant and working with Fair Chance Business Alliance, and RestLess (50+)- Creating and delivering the Talent Acquisition strategy covering planning, attraction, recruitment, selection, offer & onboarding processes and ensuring a \'best in show\' candidate experience- Full review and update of ongoing ATS processes and communications, reporting capability and sourcing / attraction channels.Achievements:Winner of \"TA Manager of the Year 2025\"(The Talent Labs - formerly Forum for Inhouse Recruitment Managers) Winner of \"Outstanding Impact, Transformation & Change 2025 (The Talent Labs)Finalist for \"Best Careers Site\"(The Talent Labs)Winner of \"HQ Support Colleague of the Year 2025\"- Jollyes Golden Paw awards Reduced time to hire from 83 to 36 daysReduced agency spend by 48% Improved candidate experience - application process voted 4.7* out of 5 Improved application numbers 5x (c 9,500 in yr 2022/23, to in 2024/25)Improved hiring manager experience - process, systems, guidance tools voted 4.6* out of 5Improved employer brand reach - 63% of applicants had never considered a career with Jollyes, 14% of applicants never heard of Jollyes.
EDUCATION
Xaverian 6th Form College
A Levels, Physical Ed, Art, English
ABOUT NICKI WYNNE LEONARD
As the Talent Acquisition Manager for Jollyes, I have created the TA function, implemented process and created interview materials, hiring manager guidance, establishing and growing our EVP / employer branding and increasing our online presence on various platforms, ongoing creation and delivery on the TA strategy and new careers site created, reporting and MI capability established, increasing direct sourcing capability and reducing recruitment costs. Previously at Bensons I lead the resourcing function who sourced and recruited talent across the 4 key business areas of retail, manufacturing, logistics and HQ support functions. I also designed and implemented consistent processes and interview materials, content for social media and online job board platforms, career site content, implemented a new ATS & on boarding system, ongoing configuration and systems management, employer review site communication, managed partnerships with suppliers including an agency PSL tender process, budget management, reporting and management information, and of course the usual ad-hoc duties and projects! Prior to that with SSP, I managed the \'in-house\' recruitment process for a region within a global multi-branded retail & catering company, involving regional and national ownership of vacancies in Operations Management and Head Office / support function categories. SSP Secondment: July \'10 to June \'11 I managed the UK resourcing function covering maternity leave for the UK Head of Resourcing, managing a team of 4 Management Recruitment Executives and 7 in the Team Member Recruitment Centre, also working on various projects, representing the function and communicating and reporting on performance and progress to the Senior Management Team / Directors.I have substantial experience within an internal HR / Talent Acquisition team, including: setting up a bespoke careers website, implementing candidate management (ATS & onboarding) systems, embedding consistent recruitment processes and designing recruitment and interview materials, designing and delivering assessment centres for group sessions and also one to one, psychometric and aptitude testing (SHL), designing and delivering training sessions on competency interviewing, setting up and maintaining agency preferred supplier agreements and negotiating terms, maximising direct sourcing strategies to attract candidates from all types of media including social media and new technologies. In a nutshell, reducing recruitment costs and increasing the effectiveness of in-house TA / recruitment functions.
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