Nick Fratello

About Nick Fratello

Nick Fratello is a Global Director at Microsoft, serving as an AI Business Solutions Global Blackbelt. He partners with strategic clients across the Americas to deliver transformative outcomes using low-code development platforms, intelligent automation, apps, agents, and generative AI. With over 25 years of experience in technology-enabled services, sales, strategy, operations, and business management, Nick has contributed to both successful IPO startups and Fortune 100 technology companies.His core competencies include business development, technology delivery, and client engagement in complex sales environments. Nick holds multiple certifications and awards from Microsoft, including the MCSE for Microsoft Dynamics and Power Platform. His commitment to customer success has earned him honors such as the Titanium Winners Circle and Microsoft Platinum Club (Top 1%). A graduate of Babson College, Nick studied information systems, management, and entrepreneurship, and completed executive programs at Olin and Cornell. His mission is to empower businesses through Microsoft’s cloud ecosystem— Power Platform, Dynamics 365, Copilot Studio, LinkedIn Sales Navigator, and Azure AI—to build a better working world, ask better questions, and deliver measurable value.

Experience

1. Content Creator

   YouTube

   Jan 2017 — Present

   Building community and showcasing how businesses can leverage technology to drive business outcomes through video demonstrations. https://aka.ms/SubscribeBusinessApplicationsYouTube

Education

• Cornell Johnson Graduate School of Management

  Microsoft Core Leadership Program

• Babson College

  BS

• Babson F.W. Olin Graduate School of Business

  Executive Management Certificate

  2004 — 2006

Skills

• Sales Process
• Salesforce.com
• Vendor Management
• Customer Engagement
• Product Marketing
• Oracle E-Business Suite
• Solution Selling
• Office 365
• Microsoft Dynamics Marketing
• Enterprise Software
• Sales Management
• Sales
• Telecommunications
• Cloud Computing
• Customer Relationship Management (Crm)
• Microsoft Dynamics Crm
• Business Development
• Software as a Service (Saas)
• Yammer
• Value Engineering
• Business Intelligence
• Microsoft Power Bi
• Strategic Partnerships
• Sales Rep Training
• Team Management
• Saas
• Microsoft Dynamics
• Account Management
• Integration
• Microsoft Certified Professional
• Insideview
• Product Management
• Pre-Sales
• Software Project Management
• Enterprise Solution Design
• Crm
• Microsoft Crm
• Oracle Crm
• Management
• Sales Operations