Nick Florentino
Director, Omnichannel Strategy & Roadmap @Merck
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WORK HISTORY
Director, Omnichannel Strategy & Roadmap @Merck
Upper Gwynedd, PA, US
Responsible for leading Omnichannel strategy & roadmap definition and ongoing evolution
EDUCATION
Commonwealth University-Bloomsburg
Masters of Science, Instructional Technology
Temple University
Bachelor of Arts - BA, Communications & Advertising
SKILLS
ABOUT NICK FLORENTINO
Experience and education provide a unique blend of multi-channel marketing, user-experience design and business analysis expertise, resulting in an invaluable cross-functional perspective. Manage and design B2C and B2B digital solutions in multiple industries, including pharmaceutical, financial, consumer packaged goods, agricultural, and chemical. Master\'s Degree provides added expertise in instructional design and computer-based training.Specialties Include: Content Strategy/Management, Customer Experience Design, Digital Asset Management, EMR/EHR Strategy, 3rd Party Campaign Programs, Analytics/Voice of Customer/CSAT, Business Analysis/Requirements Gathering, Process Design/Improvement, Design Thinking, Agile Scrum
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