Nick Cuhaciyan

Working with world-class TPMs, Engineers, and Product teams to deliver exceptional customer experiences. | ex-Nintendo, ex-Netflix | MBA, PMP

Role: Head of Customer Trust - Digital, Device, and Alexa Services at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Nick Cuhaciyan

Experienced Director with a demonstrated history of working in the following industries:…

Experience

Head of Customer Trust - Digital, Device, and Alexa Services
Amazon
Jan 2015 — Present · Seattle, WA, US

Education

University of Washington
Bachelor's degree, Communication, General
2004 — 2006
University of Washington
Master of Business Administration (MBA), Business Administration and Management, General
2013 — 2015

Skills

Time Management
Technical Support
Customer Experience
Workforce Management
Process Improvement
Cross-Functional Team Leadership
Business Process Improvement
Management
Team Building
Team Leadership
Customer Retention
Salesforce.com
Team Management
Leadership
Microsoft Office
Project Management
Customer Satisfaction
Training

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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