Nicholas Ciero

Experience

1. Information Technology Business Consultant

   ArchWell Health

   Aug 2025 — Present

   Led comprehensive IT infrastructure assessments, driving compliance with HIPAA, NIST, and CISA frameworks while safeguarding sensitive data across hybrid environments.• Designed and executed disaster recovery strategies and full-scale network builds, ensuring business continuity and seamless technology integration.• Delivered expert-level support and troubleshooting across Windows Server, Office 365, Azure, Cisco, Meraki, Watchguard, and firewall ecosystems, resolving complex issues with precision.• Architected and implemented end-to-end VPN. LAN/WAN and cloud solutions, including budgeting, scoping, and vendor coordination for multi-site deployments.• Provided hands-on administration and support for Windows OS platforms, Azure, Office 365, wireless networks, firewalls (L2–L4), and endpoint/server infrastructure.• Consulted on Zero Trust architecture, cloud security posture, and operational governance, aligning IT strategy with business outcomes and compliance mandates.• Mentored client IT teams and developed technical playbooks, enhancing operational maturity and cybersecurity resilience.• Continuously monitor and optimize client environments through proactive patch management, configuration reviews, and policy enforcement—ensuring systems stay secure, compliant, and aligned with evolving business needs.

Education

• ITT Technical Institute

  BSEE, Electrical Engineering, Telecommunications, Computer Science

  1994 — 1998