Nick Cenci

About Nick Cenci

Innovation, growth, evolution – these are good for a business (and a person). If a business only focuses on these it will lose. Clients, trust, accountability, revenues, and people. The key is balance. Strengthen your foundations and build for the future. Innovate your customer experience while staying true to your core values. Entice a new client with innovation, keep them by building a relationship. A true relationship is built on continuously delivering value while continuing to improve on the fundamentals, communication, and accountability. Think of it as a vacation. Most people want to travel to someplace new and exciting each and every time. My family has a spot. We visit a remote location yearly. Here, they know us. Really know us: our preferences, my kids, new adventures we make, and all the unspoken details. That familiarity, trust, respect, and work to maintain a relationship is what keeps us coming back year after year. I use the same approach when analyzing business opportunities. I start with the fundamentals. Identify the stakeholders, their needs, wants, expectations, and how we can deliver on that promise. Then I add in additional opportunities to deepen the relationships, expand in the market, innovate products, and revolutionize services. That is a one-two combination for highly-profitable ROI. The proof is 100% retention of clients year after year, with tens of millions of dollars added by retaining clients, and so much more. There is one more factor that brings it all together: people. Coaching, mentoring is one of the most rewarding aspects of what I do. I’m a coach. Always. From every team I’ve ever been a part of to my kids’ sports for many, many years. My goal is to help individuals evolve into confident, fulfilled leaders in their own right. My bottom line is progress. Help our company increase bottom line profitability. Help develop individuals to high performers. This is what I thrive on every day. If you are a leader who loves to talk fundamental or people strategy – let’s grab a coffee. If you are a high-performer who is looking for an opportunity to grow and shine, let’s talk about what we might have available for you. If you’re a crappie fisherman and know a great spot – message me.

Experience

1. Director, Account Services

   Delta Dental Ins.

   Aug 2022 — Present · US

Education

• University of Cincinnati Carl H. Lindner College of Business

  Bachelors in Finance, Int'l Business and Asian Studies

  1996 — 2000

Skills

• Time Management
• National Account Management
• Client Retention
• Employee Benefits
• Marketing Strategy
• Strong Business Acumen
• Innovation
• Increasing Revenue
• Customer Presentations
• Purchase Agreements
• Strategic Leadership
• New Business Development
• Sales Support
• Key Account Management
• Driving Results
• Client Acquisition
• Client Development
• Partner Relationship Management
• Empathy
• Training & Development
• Trustworthy
• Business Relationship Management
• Client Relationship Building
• Building Relationships
• Consultative Selling
• Client Loyalty
• Coaching
• Hard Worker
• President's Club Qualifier
• Cobra
• Sales Process
• Finance Acumen
• Large Account Sales
• National Account Sales
• Strategic Planning
• Detail Orientation
• Health Savings Accounts
• Renewals
• Health Insurance
• Sales Presentations