Nick C.
- Role
- Director of Information Technology at Southern Waste Systems
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Nick C.
I’m an achievement-oriented professional with an extensive background in information…
Experience
Director of Information Technology
Jan 2009 — Present · Davie, FL, US
As the Director of Information Technology, I provide leadership for the health of company information systems with an emphasis on A/R, POS, disaster recovery, business continuity, process improvement, costs reductions, and budgetary best practices. My role includes focus on continuously enhancing business processes, report writing, acquisition, integrations, divesture assistance, and identification of new technology to improve IT systems. Key Achievements: • Spearheaded virtualization initiative for servers utilizing VMWare vSphere ESXi • Recognized by some of the top IT firms for vision and implementation of new technology • Achieved 100% desktop virtualization utilizing Citrix Xenapp / Xendesktop over 10 years ago beating most to market • Reduced communication costs $200K in single year by negotiating contracts and implementing VOIP & SIP • Integrated SalesForce into A/R package resulting in better tracking and sales increase • Developed customer experience surveys to better grasp customer needs Additional Key Achievements: • Architected all aspects of migrating 8 disposal facilities within single weekend • Implemented helpdesk ticketing system tracking time to resolution and support metrics • Integrated A/R package with SalesForce providing advanced forecasting, reporting, and prospecting • Developed 2 Android applications integrating with A/R package to provide real time field-based data • Setup near real time replication to remote datacenters for DR/BC using vSphere, Silverpak & Veeam Replication
Education
University of Central Florida
Bus Mngmnt / IT, IT / Business Administration
1994 — 1998
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