Nick Bouchard
Senior Instructional Designer - Global Learning @United Airlines
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WORK HISTORY
Senior Instructional Designer - Global Learning @United Airlines
Chicago, IL, US
Led instructional design for Flight Operations Pilot Crew Scheduling and now United’s Brandon Hall Award–winning Ramp new hire program, ensuring training drives performance, compliance, and operational readiness across global hubs and line stations.Design scalable ILT, eLearning, scenario-based, and OJT certification programs supporting 50K+ employees annually.Translate technical workflows and SOPs into practical, job-ready learning and just-in-time tools.Partner with leaders and SMEs to align learning with business goals, reduce errors, and mitigate compliance risks.Build credibility by embedding with frontline teams, ensuring solutions are accurate, engaging, and easy to apply.
EDUCATION
Fitchburg State University
Master of Education (Coursework Completed - 27/36 Credits)
University of Massachusetts Lowell
Bachelor of Arts (B.A.)
ABOUT NICK BOUCHARD
Experience Design & Learning Strategy Performance improvement, operational…
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