Nick Benzie
Head of Solutions Delivery @Cirrus Connects
Gloucester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Head of Solutions Delivery @Cirrus Connects
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EDUCATION
2003 — 2008
Brockworth Enterprise
English, Media, Business Studies
SKILLS
Problem SolvingCall Flow DesignAudio ConferencingWorkforce ManagementCustomer ServiceTelecommunicationsWorkforce PlanningPlanning Budgeting & ForecastingSituational LeadershipData AnalysisContact CentersAvaya TechnologiesManagementMicrosoft WordTeam LeadershipForecastingTeam ManagementShrinkageMicrosoft OfficeAvayaCall CentersService DeliveryProduction SchedulesMicrosoft Excel
ABOUT NICK BENZIE
Most contact centre change programmes fail for the same reason. They start with…
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