Nick Gonzalez
9 years SaaS Customer Facing | Customer Success | Planning and Timeline Scoping | Renewal Operations | Revenue Generation
- Role
- Customer Success Coordinator at Smartaira
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Nick Gonzalez
A University of the Incarnate Word alumni with a focus in Business Administration and Computer Information Systems, my tenure as Customer Success Manager at PeopleAdmin was marked by boosting higher education missions through a flexible cloud platform. Our team enhanced collegiate connectivity, driving customized solutions that empowered institutions with insightful analytics and time-saving integrations.With a foundation in Customer Success Planning, Business Software Management, and Revenue-Generating roles, I\'ve thrived in environments where adaptability paired with fast-paced operations and a data-driven approach were crucial. At PeopleAdmin, my dedication to customer success was instrumental in fostering robust, long-term relationships and ensuring the seamless execution of projects that resonate with the commitment to excellence in the higher education sector.
Experience
Customer Success Coordinator
Feb 2026 — Present · Houston, TX, US
Education
University of the Incarnate Word
Bachelor's degree, Business Administration; Computer Information Systems
2010 — 2015
Skills
- Inventory Management
- Microsoft Office
- Sales
- Management
- Xcode
- Operations Management
- Microsoft Word
- Customer Service
- Marketing
- Mobile Communications
- Product Management
- Microsoft Powerpoint
- Small Business
- IT Business Management
- Marketing Research
- Public Speaking
- Html 5
- Business Analysis
- Mobile Applications
- Team Management
- Microsoft Excel
- Powerpoint
- Business Strategy
- Strategy
- Cross-Functional Team Leadership
- Mobile Devices
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