Nick Alpin

About Nick Alpin

Highly personable CPG professional with over 10 years of industry experience in the fields of end user technology support and education, IT business process project support, nutrition labeling and regulatory affairs, and procurement operations. My experience includes support of high-complexity / profile projects, GLT/ELT support, critical systems administration, asset control, multi-point data analysis, regulatory / industry trends, and direct, day to day project execution. I have a deep commitment to building long-term relationships with internal and external partners to drive holistic results, as well as being change-enabled and engaged. I pride myself on my ability to work effectively cross-functionally, maintaining a constant continuous improvement mindset, leading by example, and assuming positive intent in all things business.

Experience

1. National Accounts Technical Service Representative

   Georgia-Pacific LLC

   Jan 2020 — Present · Battle Creek, MI, US

   Act as primary point of contact for GP, onsite at the customer location, day to day• Facilitate information flow between internal GP plants, GP sales, customer corporate and customer plants• Appropriately manage and resolve production delays, logistic delays, GP schedule changes, new customer projects, etc. to all GP locations involved, customer corporate and the customer associated plant• Generate and review weekly inventory reports for each of the business units within the customer• Direct customer and internal manufacturing locations through transitions of graphics from old copy to new copy• Assist in the creation of new packaging formats and dielines• Partner with customer procurement team to resolve critical issues in a timely fashion across all 19 manufacturing locations

Education

• Western Michigan University

  Criminology, sociology

  2002 — 2004

Skills

• Managed Services
• Sales Process
• Customer Experience
• Mobile Devices
• Forecasting
• Microsoft Office
• Sales
• Critical Thinking
• Process Improvement
• Customer Service
• Leadership
• Training
• Telecommunications
• Enterprise Software
• Cross-Functional Team Leadership
• Strategy
• Business Travel
• Sap Products
• Team Leadership
• Direct Sales
• IT Service Management
• Sap
• Management
• Account Management
• Business Process Improvement