Nick Wallace
Operations Manager @Roger Touvell Heating & A C Inc
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WORK HISTORY
Operations Manager @Roger Touvell Heating & A C Inc
Zanesville, OH, US
SKILLS
ABOUT NICK WALLACE
As an experienced HVAC Operations Manager, I bring over 20 years of expertise in the HVAC industry, combining technical proficiency, leadership, and strategic oversight to deliver exceptional results. I am responsible for managing operations, overseeing sales, dispatching service calls, and ensuring projects are completed efficiently and effectively.I am deeply passionate about teaching and mentoring the next generation of HVAC professionals. Guiding apprentices and team members to develop their skills and achieve their full potential is one of the most rewarding aspects of my career.Key highlights of my career include: • Successfully managing high-stakes service requests and complex HVAC system upgrades. • Expertise in maintaining and upgrading systems such as chillers, air handling units, boilers, and temperature control systems. • Implementing strategies to improve team efficiency, customer satisfaction, and long-term system performance. • Developing strong sales strategies to align operational capabilities with customer needs and growth goals.I am committed to operational excellence, continuous improvement, and fostering a collaborative team environment. With a dedication to mentoring, innovative problem-solving, and exceeding customer expectations, I am proud to contribute to the ongoing success of the HVAC industry. Let’s connect!
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