Nick Smart

Forward Deployed Engineer

Role: Forward Deployed Engineer at Collide
Location: Houston, TX, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Nick Smart

Versatile and results-oriented professional with expertise in geospatial technology, software engineering, AI/ML applications, and stakeholder engagement. Proven track record of implementing innovative solutions that drive efficiency, optimize costs, and align with strategicbusiness goals. Passionate about leveraging emerging technologies to solve complex challenges, enhance operational capabilities, and foster sustainable growth. Adept at transforming feedback into actionable strategies for both immediate and long-term success.

Experience

Forward Deployed Engineer
Collide
Jun 2025 — Present · Houston, TX, US
Pioneering the first Customer Success Manager role at Collide, a GenAI platform for the oil and gas industry.Onboard and train customers on Collide Enterprise, delivering tailored workflow solutions and validation best practices to maximize platform adoption and impact.Collaborate with Sales, Product, Marketing, and Engineering to create customer journey maps, inform product roadmaps, and develop training programs and Knowledge Base content.Serve as the primary customer advocate, fostering executive relationships, understanding client workflows, and identifying opportunities for retention and expansion into new business units.Contribute to the stand-up of the Customer Success team, providing strategic insights and process improvements for an AI-native platform leveraging retrieval augmented generation (RAG) and advanced large language models (LLMs).

Education

Texas A&M University
Bachelor of Science - BS, Geophysics and Seismology
2015 — 2018

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Nick Smart

Experience

Forward Deployed Engineer

Education

Texas A&M University

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