Nick Sans
Strategic Account Manager | Service Cloud at Salesforce
- Role
- Strategic Account Manager, Service Cloud at Salesforce
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Nick Sans
My passion is all about helping people and teams figure out where they are, where they want to be, and then helping them get there. I can be reached directly at n••••@salesforce.com
Experience
Strategic Account Manager, Service Cloud
Oct 2021 — Present
My team and I help make every customer service experience effortless. We solve problems fast with AI-powered workflows and connect everything through a personalized agent workspace. Service cloud provides agents a holistic view of every customer, whether they’re in the contact center or working remote. Scale and optimize service by leveraging AI and integrating popular support channels — like phone, messaging, and chat.FY23 - 137%FY24 - 105%
Education
Illinois State University
BS, Marketing/Sales
Skills
- B2b
- Strategic Partnerships
- Account Management
- Sales
- Saas
- Salesforce.com
- Business-to-Business (B2b)
- Cold Calling
- Channel Partners
- Sales Operations
- Sales Process
- Telecommunications
- Selling
- Sales Management
- Sales Presentations
- Wireless Technologies
- Solution Selling
- Direct Sales
- Wireless
- Software as a Service (Saas)
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