Nick R.

About Nick R.

Project and operations leader with 15 years of experience supporting successful implementations, leading people, and managing operational programs. My strengths lie in bringing clarity to work that requires coordination, accountability, and strong communication. I enjoy partnering with cross functional teams and vendors to align expectations, improve performance, and deliver outcomes that support both operational goals and client success.I believe strong execution starts with people. I value building inclusive teams that leverage diverse backgrounds and perspectives to create practical solutions. I am known for leading by example, setting clear standards, and creating environments where teams feel supported, accountable, and empowered to do their best work.I enjoy learning and continuously improving my professional skills. Lifelong learning has allowed me to grow into a trusted partner and subject matter resource, while refining processes that improve efficiency, quality, and delivery. I am especially drawn to work that involves translating requirements into clear plans and turning strategy into execution.I am motivated by progress, shared success, and doing the work the right way. My teams would say I am detail oriented, dependable, and committed to delivering high quality outcomes under tight timelines. I believe success is strongest when it is shared with teammates, partners, and stakeholders.I am a champion for the organizations I support and the clients they serve. I take pride in building strong relationships, delivering on commitments, and contributing to work that makes a meaningful impact.If you\'re ready, I\'m ready, lets talk!Clifton Top 5 Strengths: Achiever I Includer I Restorative I Strategic I Positivity

Experience

1. Senior Manager-business Strategy

   Verizon

   Dec 2023 — Present

   Executed key business initiatives to optimize performance and achieve strategic priorities. Created and implemented tactical programs for revenue growth, customer retention, and compliance. Managed vendor center incentives and national strategies. Prepared and delivered documents, presentations, and messages for internal meetings, and executive leadership. Collected data to ensure vendor compliance with business policies. Developed measurable solutions to enhance productivity, operations, and accountability for KPIs. Provided strategic guidance and mentorship to indirect reports for partner-level results, and flawless execution of organizational strategies. Delivered executive-level communication, insights, and trend analysis through data-driven presentations to senior leadership. Identified barriers (people, processes, systems) to success. Communicated effectively with peers and all levels of leadership.

Education

• University of North Carolina Wilmington

  Bachelor of Science (BS), Psychology

• Cape Fear Community College

  Associates of Arts (AS), Fine Arts

• Coursera

  Project Management