Nick Reigate

Head of Client Services @Don\'t Just Sit There, Sell Something Ltd

Guildford, GB

As Head of Client Services I have overall responsibility for the account management across all new and existing client accounts. I oversee and lead the Client Services and Strategy teams which manage and grow our existing client accounts by devising client strategy, developing client relationships and delivering client objectives. Providing leadership, direction and ‘senior point of reference’ to the Client Services department for all staff and customers. My key responsibilities include: Client Management, Strategic Campaign and Account Planning, Trouble shooting and issue resolution, Quality Management, People and Resource Management, Training and Recruitment of new team members. My specialities include: Relationship management, Customer retention, Telephone Marketing and Client Liaison.