Nick Pagnani
Leading a powerful team of Professional Services Consultants to fully engage and take care of our customers
- Role
- Director of Professional Services at JobNimbus
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
About Nick Pagnani
Helping companies reach their potential and gain traction for success by leaning on my years of experience in the customer service and construction industriesExperienced eLearning team leader with a demonstrated history of performance and team building. Skilled in LMS, Content Authoring, Operations Management, Sales, and Program/Product Management. Strong business development professional.
Experience
Director of Professional Services
Jan 2025 — Present
I lead Professional Services at JobNimbus, helping roofing and construction companies turn our CRM into a true operating system for their business. My focus is on driving fast time to value, scalable implementations, and measurable customer outcomes as we continue to move upmarket.I oversee onboarding, implementation, and strategic consulting, partnering closely with Sales, Product, and Customer Success to align expectations, improve adoption, and support retention and expansion.With a background as a general contractor, I bring real world industry insight into product strategy and GTM conversations, serving as a strong voice of the customer for complex workflows like reporting, financial operations, and insurance driven processes.I am passionate about building high performing teams, developing trusted advisors, and helping JobNimbus lead the construction technology space.
Education
Provo High School
Diploma, General
1995 — 1998
Utah Valley University
Associate’s Degree, Business Management
2012 — 2015
Skills
- Team Building
- Management
- Analysis
- Operations Management
- Strategy
- Sales Presentations
- Crm
- Microsoft Excel
- Training
- New Business Development
- Strategic Planning
- Account Management
- Team Leadership
- Coaching
- Leadership
- Public Speaking
- Sales Management
- Salesforce.com
- Marketing Strategy
- Marketing
- Project Management
- Business Development
- Direct Sales
- Entrepreneurship
- Sales Process
- Sales Operations
- Customer Service
- Microsoft Office
- Sales
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