Nick Omalley
Experienced Customer Success Manager | IT Services | Community Impact
- Role
- Customer Success Manager at Ceeva
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Nick Omalley
Experienced Client Success Manager skilled in project management, client services, and…
Experience
Customer Success Manager
Feb 2025 — Present
Serve as dedicated point of contact, leading customers on their journey from sales closure through the entire client lifecycleProvide strategic planning guidance by developing customer success plans and driving initiatives forward via regularly scheduled customer health checks and communication with decision makersTake ownership of customer renewals and upsell cycles, managing the process from initial outreach to contract closeCoordinate onboarding for new clients as well as new projects for existing clients, leveraging Ceeva\'s technical staff and expertise to solve IT challenges for my clients
Education
University of Wisconsin-La Crosse
Master's degree, Sport and Fitness Administration/Management
2006 — 2008
University of Wisconsin-La Crosse
Bachelor's degree, Sport and Fitness Administration/Management
2002 — 2006
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