Nick Larsen
Client Delivery Director for AtlasRTX, a Mindshare Venture
- Role
- Client Delivery Director at Atlas, A Nice Solution
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Nick Larsen
Contact center software and solutions, operations, and client management professional with over 30 years of industry experience building innovative operational strategies and strong customer relationships. Background includes business consulting, new business acquisition, client relationship management, operational management, solution configuration, contract negotiations, and financials management. Positions held range from front line Agent to Sr. Director of Professional Services. Highly effective communicator when educating prospective clients on capabilities and industry best practices and leading internal personnel to exceed performance expectation.
Experience
Client Delivery Director
Sep 2022 — Present · Park City, UT, US
Education
University of Phoenix
MS
University of Phoenix
BS
Skills
- Business Process
- Vendor Management
- Recruiting
- Outsourcing
- Workforce Management
- Sales Operations
- Professional Services
- Start-Ups
- Call Center
- Integration
- Customer Satisfaction
- Training
- Operations Management
- IT Project Implementation
- Strategy
- Saas
- Telecommunications
- Crm
- Agile Methodologies
- Management
- Enterprise Software
- Management Consulting
- Program Management
- Ivr
- Cloud Computing
- Leadership
- Contact Centers
- Salesforce.com
- Call Centers
- Business Development
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