Nick Labruna

Consumer Loan Supervisor @Columbia Bank New Jersey

Fair Lawn, NJ, US

Manages the daily operations of the consumer loan department, ensuring efficient processing and strict adherence to regulatory compliance standards. Supervised and trained a six-member team of loan officers, processors, closing and post-closing staff to uphold performance and service excellence. Developed and implemented strategies that improved customer satisfaction and reduced loan processing times, while also overseeing staff scheduling, workflow allocation, and goal tracking. Responsibilities included underwriting consumer loan files in accordance with bank lending standards, participating in annual compliance risk assessments, departmental audits, and budget reviews with senior management. Reviewed and monitored the department’s compliance with the Community Reinvestment Act and Special Purpose Credit Programs, reviewing each file to verify program eligibility and alignment.

William Paterson University of New Jersey

Business, Finance

William Paterson University of New Jersey

2nd Degree Bachelor of Science - Accounting